Alcohol Sales & Delivery Policy

Effective Date: 22/07/2026

Last Updated: 22/07/2026

1. Introduction

This Alcohol Sales & Delivery Policy explains how TAU FOODS LTD sells, supplies and delivers alcoholic beverages through its website.

This Policy should be read together with our Terms of Service, Delivery Policy and any other applicable policies published on our website.

Nothing in this Policy limits or excludes any legal obligations imposed upon TAU FOODS LTD under applicable licensing or consumer protection legislation.

2. Company Information

TAU FOODS LTD

Company Number: 17274450 Registered Office: 124 City Road, London, EC1V 2NX United Kingdom, Website:https://taufoods.co.uk, Email:contact@taufoods.co.uk

Telephone:07932323209

3. Legal Age Requirement

Alcohol may only be purchased by persons who are 18 years of age or older.

By placing an order containing alcoholic beverages, the customer confirms that:

  • they are at least 18 years old;
  • they are legally entitled to purchase alcohol;
  • all information provided during checkout is accurate and complete.

Providing false or misleading information in connection with the purchase of alcohol may result in the order being cancelled.

4. Challenge 25 Policy

TAU FOODS LTD operates a Challenge 25 policy.

If the person receiving an alcohol order appears to be under the age of 25, they will be asked to provide valid photographic identification before alcohol is handed over.

Failure to provide satisfactory identification will result in the alcohol products being withheld.

5. Acceptable Identification

Examples of acceptable identification include:

  • a valid passport;
  • a UK photocard driving licence;
  • a PASS-approved proof of age card;
  • another photographic identification accepted under applicable law.

Photographs, photocopies or digital images of identification documents may not be accepted where original identification is required.

6. Delivery of Alcohol

Alcohol will only be delivered:

  • to the delivery address specified in the order;
  • to a person who satisfies the legal age requirements;
  • where the delivery can be completed lawfully and safely.

Our delivery personnel may request proof of age at the time of delivery.

7. Click & Collect

Where Click & Collect is available, alcohol may only be collected by:

  • the customer who placed the order; or
  • another authorised adult, where permitted by TAU FOODS LTD and where all legal age verification requirements have been satisfied.

Proof of identity and proof of age may be requested before alcohol is released.

8. Refusal of Sale or Delivery

TAU FOODS LTD reserves the right to refuse the sale, collection or delivery of alcoholic beverages where reasonably necessary, including where:

  • satisfactory proof of age cannot be provided;
  • the recipient appears to be under 18 years of age;
  • the recipient appears intoxicated;
  • the delivery driver reasonably believes the alcohol may be supplied to a person under the legal drinking age;
  • completing the delivery would otherwise breach applicable law or licensing conditions.

Where alcohol is removed from an order, the remaining products may still be delivered where appropriate.

9. Safe Place Deliveries

Alcoholic beverages will never be left:

  • unattended;
  • in a nominated safe place;
  • with a neighbour without prior authorisation and only where legally permissible;
  • in any location where age verification cannot be completed.

A responsible adult must be present to receive alcohol deliveries.

10. Customer Responsibilities

Customers purchasing alcohol are responsible for ensuring that:

  • someone aged 18 or over is available during the selected delivery window;
  • valid identification is available where requested;
  • delivery information is accurate;
  • alcohol is not purchased on behalf of anyone under the legal drinking age.

Failure to meet these requirements may result in the alcohol portion of the order being cancelled or withheld.

11. Refunds for Alcohol

Where alcohol cannot be supplied because legal age verification requirements have not been met, TAU FOODS LTD may:

  • remove the alcohol from the order;
  • issue a refund where appropriate and required by law;
  • deduct any applicable delivery charges or other reasonable costs where permitted by law and clearly disclosed to the customer.

Nothing in this section affects any statutory rights available to consumers.

12. Licensing Compliance

TAU FOODS LTD is committed to complying with all applicable licensing legislation governing the sale and supply of alcohol in England and Wales.

All alcohol sales are subject to our licensing obligations and any applicable licence conditions.

Where there is any conflict between customer instructions and our legal obligations, our legal obligations shall take priority.

13. Changes to this Policy

TAU FOODS LTD may amend this Alcohol Sales & Delivery Policy from time to time to reflect changes in legislation, licensing requirements or business operations.

The latest version will always be available on our website.

14. Contact Us

TAU FOODS LTD

Company Number: 17274450 Registered Office:124 City Road, London, EC1V 2NX United Kingdom, Website:https://taufoods.co.uk, Email:contact@taufoods.co.uk

Telephone:07932323209

Final Statement

TAU FOODS LTD is committed to promoting the responsible sale and delivery of alcoholic beverages.

Our procedures are designed to protect customers, comply with licensing requirements and prevent alcohol from being supplied to persons under the legal drinking age.